Shipping & Delivery Information

We strive to provide a smooth and reliable shopping experience, ensuring your order arrives safely and as quickly as possible.

Worldwide Shipping

We proudly offer worldwide shipping, delivering to customers across most countries and regions.

Shipping Fees

FREE Worldwide Shipping on all orders.

There are no additional shipping charges at checkout.

Taxes and duties may vary depending on your country's customs regulations. Any applicable import duties or taxes are the responsibility of the customer unless otherwise stated.

Processing & Shipping Times

• Order Processing: 3–7 business days.

• For partially handmade or customized items, processing may require an additional 7–15 business days.

Estimated Delivery Time: 15–25 business days (processing time + shipping time).

Please note that delivery times are estimates and may vary depending on your destination, customs clearance, weather conditions, or peak holiday seasons.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

If you do not receive your tracking information or experience any issues with tracking, please contact our customer support team, and we will be happy to assist you.

Delivery Information

Please ensure that your shipping address is complete and accurate, including your house or apartment number where applicable.

Incorrect or incomplete addresses may result in shipping delays or failed deliveries.

Damaged or Missing Items

Please inspect your package upon arrival.

If your order arrives damaged or if any items are missing, please contact us within 24 hours of delivery and provide photos or other relevant evidence so we can resolve the issue promptly.

Delayed or Lost Packages

If your order has not arrived within 30 business days after receiving the shipping confirmation email, please contact us with your name and order number, and our support team will investigate the shipment.

After-Sales Support

If your package is confirmed to be lost in transit or arrives damaged due to shipping issues, we will provide an appropriate replacement or refund based on the specific circumstances.

If you have any questions regarding shipping or your order, please don't hesitate to contact our customer support team. We're always happy to help.